Departments

Admin Only

This page covers admin-only tools in the sayhii portal. It's visible to organization admins, not to regular team members.

If you have access to manage departments, the Departments page lets you define and manage an organizational hierarchy for reporting. Use it to create, rename, and delete departments, import a hierarchy file, and review a history of changes.

Tutorial Video

For a quick overview, check out this short tutorial:

Bulk Operations

Bulk operations lets you upload a CSV file to define a department hierarchy. The system previews the changes—including creates, updates, and deletes—before you apply them, so review the preview carefully before confirming.

Create Top Level Department

Use the plus button to create a new top-level department.

Rename, Add a Sub-Department, or Delete

Hover over a department in the tree to reveal Rename, + Sub (add a child department), and Delete links.

Delete Department

Use the Delete link to remove an empty department (no users or child departments).

note

There's currently no way to move an existing department to a different parent from the tree view. To reorganize the hierarchy, use the Bulk Operations CSV import instead.

tip

Every change made here—create, rename, delete—is recorded in the Audit Log, including who made the change and when.